Vympelkom Communications (Bee-Line) - Corporate Trainings Feedback
To: Mr. Andrey Konusov
IT Expert Co.
“Vympelkom Communications”, trademark “Bee-line”, a leading provider of telecommunication services in Russia, extends its gratitude to IT Expert for providing high-end professional training services to our staff members in the areas of Project Management and IT Service Management. For the last two years, more than 100 (one hundred) employees of our Company participated in the following trainings conducted by IT Expert:
- Fundamentals of Corporate Project Management
- Practical Methods in Risk, Change, and Team Management
- Preparation for PMP Examination
- ITIL Foundations
- MOF Essentials
- Foundations of Service Desk Organization: Incidents and Problems Management
- Change, Release, and Configuration Management (MOF Changing Quadrant)
- Service Level Management
- Staffing, Training, and Managing Service Desk
- Certification Course “IT Service Manager”
We would like to particularly note the superb training skills of IT Expert trainers as well as their extensive practical experience and “down to the root” competence in various aspects of Project Management and IT Service Management. The knowledge acquired by our IT department staff members have been widely used by implementing ITIL and PMI PMBOK principles into day-to-day working activities, which resulted in notable improvement of IT services and their overall effectiveness.
“Vymplelkom Communications” acknowledges the highest standards of IT Expert training services, looks forward to continuing our successful collaboration, and wishes the very best to IT Expert and its business endeavors.
Head, Department of Quality Assurance,
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