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	Alexander Kutuzov, M.Sc., PMP® 14 years in Project Management. Long-term experience in IT and financial systems implementation in large corporations and banks. Founded and managed for 2 years Project Office in Alfa-Bank using internationally recognized PMI project management standards. Author of numerous publications and distinguished lecturer of certified courses in Project Management. Currently manages IT projects. Certified Project Management Professional.
	Alexander Pavlov, Ph.D., PMP® Graduate of MIPhI and nuclear scientist, Alexander Pavlov has been pioneering project management field in Russia and the CIS. For 4 years out of 9 he spent with IBM EMEA, Dr. Pavlov was the Head of System Integration and the Director of IBM Training Center. Alexander is Former Vice-President of PMI Moscow Chapter, developer of various training courses, the author of publications on Project Management and a highly effective trainer.
	Mikhail Pototsky, M.Sc., ITSM Professional 17 years in IT industry, 8 years of management experience in the Department of Corporate Systems, Hewlett Packard. Founded and managed for 4 years HP Department of Software Development. Pioneered IT Service Management in Russia in 1998. Widely published on the topic “Business Value From Technology”. Since 2002 — IT Expert Co. Managing Partner. Leads consulting and training activities in ITSM. Professional interests include general management issues. Particular attention is focused on coordination of business goals and IT strategy, cutting edge methods in IT departments management, and justification of IT investments. Certified ITSM Professional.